Heavy Engineering · Since 1949

Contact Liebherr Engineering & Field Dispatch

Reach the 24/7 hotline for breakdowns, the applications desk for boom load charts, or the parts hubs for undercarriage and hydraulic kits. Procurement managers, equipment managers and chief engineers use this channel when a tender needs published lifting capacity tables, operating weight confirmation or ISO 4406 hydraulic cleanliness evidence before award.

When you open a request, include site country, equipment class, boom length or digging depth targets, bucket capacity assumptions and whether EPA Tier 4 Final / EU Stage V aftertreatment is mandatory on that project. Those five fields let the engineering desk attach the correct ASME B30 / ISO 4301 chart pack instead of a generic brochure. Field dispatch uses the same intake to pre-stage final drive, track shoe and filter kits at the nearest regional hub so mean-time-to-repair stays inside the SLA written into your framework agreement.

Field-Service Hotline

24/7 dispatch for contracted sites · target < 18h MTTR on covered fleets

+41 26 555 0194

Engineering Team

Spec PDFs, boom load charts, hydraulic SOPs · reply within one business day

[email protected]

Spare Parts Hub

Regional warehouses stocking undercarriage, filters and attachment kits

Lookup a Part

Global Headquarters

  • AddressLiebherr Heavy Equipment AG · Bulle, Switzerland
  • Email[email protected]
  • Phone+41 26 555 0194
  • HoursField dispatch 24/7 · Engineering desk Mon–Fri 08:00–18:00 CET
Map illustration of Liebherr regional service coverage

Send Specs to Our Field Team

Company, site country, equipment class and lift or dig parameters help us return the correct chart set. For crane inquiries, note tip-load or SWL at working radius, hoist speed expectations and whether the configuration is freestanding or tied. For excavators and loaders, note ground pressure limits, breakout force needs and haul-truck body volume so fill-factor advice is useful on day one.

Safety and compliance officers can request CE Machinery Directive 2006/42/EC declarations, ISO 9001 / ISO 45001 certificates and sample Tier 4 Final NOx logs alongside the commercial quote. Responses are routed to a named applications engineer within one business day for documentation requests, and to 24/7 dispatch when the ticket marks an active site stoppage.